Terms and Conditions

1. Operator and scope

1.1. These Terms and Conditions (in Polish: Regulamin) govern the use of the website lingoflow.pro (the “Website”) and the purchase and use of the digital products offered on it (the “Products”).

1.2. The operator and seller (the “Operator”, “we”) is Larysa Danyuk, ul. Jana III Sobieskiego 1/49, 02-957 Warszawa (Mazowieckie), Poland, NIP 5214137319, REGON 543026074, tel. +48 532 875 937, e-mail INFO@vibevox.pro. Support: ai@lingoflow.pro.

1.3. By installing a Product, starting a trial, activating a licence key or completing a purchase you confirm that you have read these Terms and accept them.

1.4. “Consumer” means a natural person entering into a contract not directly related to their business or professional activity. Provisions protecting Consumers apply also to a natural person entering into a contract directly related to their business activity where that contract is not of a professional character for them (art. 385(5), 556(4), 556(5) and 38a of the Polish Act on Consumer Rights).

2. What the Products are — and what they are not

2.1. Interface translators. Chrome extensions that translate the interface of third-party platforms (Figma, Claude, CapCut, Dreamina, Kling AI, HeyGen, Leonardo AI, Replit, Google AppSheet) into 130+ languages. The translation itself is produced by an external machine-translation service.

2.2. Automation bridges. OmniFlow (for Google Flow / Veo) and SeedFlow (for Dreamina / Seedance): Chrome extensions with an optional local bridge, which queue, monitor and download generations inside your own account on those platforms.

2.3. We are an independent developer. We are not affiliated with, authorised by, endorsed by or officially connected to any of the platforms named above or their owners. All trademarks and brand names belong to their respective owners and are used solely to identify compatibility.

3. The Service is provided in test mode (beta)

3.2. In test mode you must in particular expect:

• defects, errors and unexpected behaviour of the software;
• operations that are interrupted, incomplete, repeated or not started at all;
• incorrect recognition of interface elements of a third-party platform;
• temporary or lasting unavailability of the Website, the licence server or a Product;
• loss of the queue state, of settings or of local task history;
• changes, limitation or withdrawal of individual functions without notice;
• changes to the interface, to the list of supported platforms and to the languages offered.

3.3. You acknowledge that the Products are not intended for use in processes in which an error, a delay or an interruption may cause damage — in particular in production, medical, financial, legal, safety-critical or deadline-critical processes. Any such use is entirely at your own risk.

3.4. Test mode does not exclude our statutory liability towards Consumers for lack of conformity of digital content; it defines the characteristics that the digital content is agreed to have.

3.5. We inform about test mode in this document. Confirming that you have read this information is a condition of concluding the contract.

4. What you need on your side

4.1. Google Chrome or another Chromium-based browser in a current version, and your own active account on the third-party platform concerned.

4.2. For OmniFlow and SeedFlow: your own paid subscription with your own credit balance (Google AI Pro/Ultra, Dreamina and similar). For the assistant mode: your own API key of the model provider, billed by that provider directly to you.

4.3. We do not provide, resell, top up, mediate in obtaining or guarantee access to those accounts, subscriptions, keys or balances, and we have no influence on their price or availability.

5. Credits and tokens on third-party platforms are not reimbursed

5.2. A generation that fails, is rejected by the platform’s moderation, is interrupted, is automatically repeated, returns a result you find unsatisfactory, or was started by mistake, is charged by that platform in full. That is how those platforms price their service and it is beyond our control.

5.3. We do not reimburse, compensate, credit or refund — in money, in licences or in any other form — credits, tokens, computing time, subscription fees, API charges or any other amounts consumed or paid on third-party platforms. This applies regardless of the cause, including where the cause was a defect of our Product, its incorrect operation, an interface change on the platform’s side, or an error in the parameters of a batch you started.

5.4. Cost figures, credit calculators and balance readings shown in the Products are indicative only. Rates and billing rules are set unilaterally by the third-party platforms and change without notice. The binding amount is always the one charged by the platform.

5.5. Before starting a batch it is your sole responsibility to check the settings, the number of scenes, the duration, the resolution, the estimated cost and the available balance. We strongly recommend running one cheap draft generation first.

5.6. Your relationship with a third-party platform — the contract, the payment, the balance, its refund policy, blocking or closing your account — is exclusively between you and that platform. We are not a party to it and cannot act on your behalf.

6. Prices, payment, invoices

6.1. Prices are stated in euro (EUR) and include VAT where it is due. Any price shown in another currency is an indicative conversion; the charge is made in the currency of the checkout, and your bank’s conversion and fees are beyond our control.

6.2. Payments are handled by an external payment provider (Stripe Payments Europe, Ltd.). We do not receive and do not store your card number.

6.3. The contract is concluded upon confirmation of the payment. The licence key and the confirmation of the contract are sent to the e-mail address you provide; providing a correct and working address is your responsibility.

6.4. An invoice is issued on a request sent to the Operator’s e-mail address, together with the data required to issue it, within three months from the end of the month in which the purchase was made.

6.5. Prices, plans, discounts, promotions and the composition of bundles may change at any time. A change does not affect contracts already concluded.

7. Trials, subscriptions, renewal

7.1. Free trials give access to the Product for the stated period: 24 hours without a card for every Product and, where a Product’s page offers it, 7 days with a card. The plans currently offered for a Product are those shown on its page; we may withdraw a plan for new purchases at any time — subscriptions already started under a withdrawn plan continue under their original terms until their renewal date. A trial may be used once per person, per Product and per device. In the event of abuse (multiple accounts, resetting the device identifier) we may refuse a trial and deactivate the key.

7.2. Annual subscriptions renew automatically for a further year unless cancelled. You may cancel at any time before the renewal date in your account or by e-mail; cancellation takes effect at the end of the paid period and the paid period is not shortened.

7.3. “Lifetime access” means access for the whole period during which we offer and maintain the given Product (see § 13), and is not a guarantee that a third-party platform will continue to exist, remain available in your country or remain compatible.

8. Licence and intellectual property

8.1. On payment we grant you a non-exclusive, non-transferable, revocable licence to use the Product on the number of devices stated in the plan, for your own purposes (private or internal business).

8.2. It is prohibited to: reverse engineer, decompile or disassemble the Product; modify it or create derivative works; circumvent or interfere with licence verification; share, publish, lend or resell the licence key; make the Product available to third parties; use it to build or train a competing product.

8.3. All rights to the software, its source code, interface, documentation, texts and graphics remain with the Operator.

8.4. A breach of § 8.2 entitles us to deactivate the key with immediate effect and without reimbursement, without prejudice to any further claims.

9. Right of withdrawal and refunds

9.1. A Consumer has, as a rule, 14 days to withdraw from a distance contract without giving a reason (art. 27 of the Act on Consumer Rights).

9.2. The Products are digital content that is not supplied on a tangible medium and is delivered immediately. Under art. 38 sec. 1 point 13 of that Act, the right of withdrawal does not apply if performance has begun with the Consumer’s express prior consent and with the Consumer’s acknowledgement that this results in the loss of the right of withdrawal, and the Operator has provided the Consumer with a confirmation of the contract.

9.4. A free trial is offered precisely so that you can test the Product before paying. Please use it.

9.5. Section 9.3 does not affect the statutory rights of a Consumer in the event of lack of conformity of the digital content (§ 10). A purchaser who is not a Consumer has no right of withdrawal at all.

9.6. Any goodwill refund beyond the above is granted at our sole discretion, creates no precedent and no entitlement, and never covers amounts spent on third-party platforms (§ 5).

10. Complaints and conformity with the contract

10.1. Complaints are submitted to ai@lingoflow.pro and should contain: the e-mail address used for the order, the name of the Product, a description of the problem, the steps that reproduce it, the browser version and, if possible, a screenshot.

10.2. We reply to a complaint within 14 days of its receipt.

10.3. A Consumer may demand that the digital content be brought into conformity with the contract. If bringing it into conformity is impossible or would involve excessive costs, or if we fail to do so within a reasonable time and without significant inconvenience, the Consumer may make a declaration of price reduction or — where the lack of conformity is material — of withdrawal from the contract.

10.4. Conformity is assessed against the agreed description of the digital content, which expressly includes the test mode (§ 3) and the dependence on third-party platforms (§ 11.2).

10.5. Nothing in these Terms limits or excludes the statutory rights of a Consumer under the Act on Consumer Rights or the Civil Code.

11. Limitation of liability

11.1. Beyond the scope of liability that cannot be excluded by law, the Products and the Website are provided “as is” and “as available”, without any warranty of merchantability, fitness for a particular purpose or uninterrupted operation.

11.2. We are not liable for:

• changes to the code, interface, API, rules or pricing of third-party platforms and the resulting malfunction of a Product;
• blocking, limitation, suspension or deletion of your account on such a platform, including on account of automation;
• the quality, content, legality or usefulness of results generated on those platforms;
• the accuracy, completeness, terminology or style of machine translation;
• unavailability, errors or changes of external services (payment, hosting, translation, e-mail, model providers);
• the configuration of your device, other extensions, your browser, your operating system or your network.

11.3. We are not liable for indirect damage, lost profits, loss of anticipated savings, loss or corruption of data, business interruption, damage to reputation, or contractual penalties owed by you to third parties.

11.4. Our total liability arising from or in connection with a given Product is limited to the amount actually paid by you to us for that Product during the 12 months preceding the event causing the damage. For free Products and for trial periods, that amount is EUR 0.

11.5. Amounts consumed on third-party platforms (credits, tokens, subscription fees, API charges) never form part of any damage we cover (§ 5.3).

11.6. The limitations in §§ 11.2–11.5 do not apply to damage caused intentionally, to liability that cannot be excluded or limited under mandatory law, to harm to life or health, and — in relations with Consumers — to statutory liability for lack of conformity of digital content.

11.7. Towards purchasers who are not Consumers, liability for lost profits is excluded in full and total liability is limited to the price paid for the Product.

12. Your obligations and prohibited use

12.1. You undertake to use the Products in accordance with the law, with these Terms and with the terms of service of the third-party platforms whose interfaces they operate on.

12.2. It is your sole responsibility to verify whether automating a given platform is permitted by that platform’s terms, and to bear the consequences, including the blocking of your account.

12.3. It is prohibited to use the Products to create or distribute content that is unlawful, infringes the rights of third parties (including copyright, personal rights and rights to one’s image), presents minors in a sexual context, incites violence or hatred, constitutes a deepfake of a real person made without their consent, or breaches the rules of the platform concerned.

12.4. We do not moderate and are under no obligation to moderate the content you generate. Responsibility for that content — including for copyright and for the rights of the persons depicted — rests entirely with you.

12.5. You will hold us harmless against third-party claims arising from your breach of this § 12.

13. Availability, updates, discontinuation

13.1. We do not guarantee any level of availability (no SLA). We may carry out maintenance, updates and changes to the Products at any time, including changes that affect the range of functions.

13.2. We may discontinue a Product or support for a given platform, in particular where that platform makes further support impossible, unlawful or economically unreasonable. If we discontinue a Product for which you have paid and the period has not expired, we will refund the unused part of the fee pro rata to the remaining period; for lifetime licences the refund is calculated pro rata over 36 months from the date of purchase. This is the sole remedy in such a case.

13.3. We may terminate the contract with immediate effect in the event of a breach of § 8.2 or § 12, without reimbursement of the fee.

14. Personal data

14.1. The controller of personal data is the Operator. The rules of processing are set out in the Privacy Policy and in the Cookie Policy, which form an integral part of these Terms.

15. Out-of-court dispute resolution

15.1. A Consumer may use out-of-court means of handling complaints and pursuing claims: the permanent consumer arbitration court at the Trade Inspection, mediation before the Trade Inspection, assistance of the municipal or district consumer ombudsman, and the European Commission’s ODR platform at ec.europa.eu/consumers/odr.

15.2. Use of these means is voluntary. Except where participation is mandatory by law, we do not undertake to participate in such proceedings.

16. Governing law and jurisdiction

16.1. These Terms are governed by Polish law. In the case of a Consumer habitually resident in another Member State of the European Union, this choice does not deprive them of the protection afforded by the mandatory provisions of the law of their country of residence.

16.2. Disputes with purchasers who are not Consumers are subject to the exclusive jurisdiction of the court having jurisdiction over the Operator’s registered address. Disputes with Consumers are subject to the general rules of jurisdiction.

17. Changes to these Terms

17.1. We may amend these Terms for important reasons: a change in the law, a change in the functionality or scope of the Products, security requirements, or a change in the rules of the third-party platforms. Contracts already concluded are governed by the version of the Terms in force on the date of purchase.

17.2. Users with an active subscription are informed of an amendment at least 14 days in advance, by e-mail or in their account. A user who does not accept the amendment may cancel the subscription before the renewal date.

17.3. These Terms enter into force on 6 September 2026; § 7.1 in its current wording applies from 21 September 2026.